Frequently Asked Questions

Information

Kindly, click here, to find out.

Shipping

The shipping time is approximately 1-3 business days.

Orders are usually shipped within the next day from our warehouse in Katrineholm, Sweden. The shipping is about 1-3 business days with PostNord (trackable parcel).

Yes, of course you can! Please, click here.

No, there are no shipping costs at all. We offer completely free shipping :)

Return

You can easily return your order, by following the instructions in our Return Policy.

According to our Return Policy, the customer is responsible for the return freight of the item to our office in Katrineholm, Sweden.

You’ll be automatically refunded on your original payment method within 1-3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 5 business days have passed since we’ve approved your return, please contact us at onecap.se@outlook.com.

Collection

No, we intend not to do that. Maybe only sometime in the future but for now, we have no plans to restock any sold out - collections!

Newsletter

By joining our newsletter, you will be notified about things such as: Pre-orders, Discount codes & Sales.