001 Black Onyx

499 kr 1 299 kr

Color
Description
001 Black Onyx: The 001 Black Onyx sunglasses are an embodiment of classic refinement. These transparent frames exude confidence and allure, making them an essential accessory for any discerning individual. The deep, obsidian-like Black Onyx color effortlessly complements both formal and casual attire, ensuring you make a lasting impression with every wear.
Return Policy

We offer a 14-day return policy, which allows you to request a return within 14 days of receiving your item. To qualify for a return, your item must be in its original condition—unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.

To initiate a return, please email us at onecap.se@outlook.com. Once your return is approved, we will provide detailed instructions on how and where to send your package. Please note that items returned without prior arrangement will not be accepted. When a return is authorized, the customer is responsible for the return shipping costs to our office in Katrineholm, Sweden. Shipping costs are non-refundable, and if a refund is issued, the cost of return shipping will be deducted from your refund. We will inspect the returned item thoroughly, and if it meets the return criteria, we will process a full refund.

For your protection, we recommend using a trackable shipping service or purchasing shipping insurance when returning an item. We cannot guarantee receipt of your returned item and are not responsible for items lost or damaged during shipping.

If you have any further questions regarding returns, please contact us at onecap.se@outlook.com.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Damages and issues

Please inspect your item upon arrival and inform us immediately if any products are defective, damaged, or wrong. We will assess the problem and correct it as quickly and easily as possible!

 
Important Notice Regarding VAT and Customs Charges for Non-EU Residents

Please be aware that residents of non-EU countries may incur additional VAT and customs charges, which are not covered by us.

 
European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refund Process

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 1-5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 5 business days have passed since we’ve approved your return, please contact us at onecap.se@outlook.com.  

 

Shipping
  1. Processing Time:
    • All orders are processed within 1-2 business days, excluding weekends and holidays.
    • During peak seasons or sales events, processing times may be slightly longer. We appreciate your patience during such times.
  2. Shipping Methods and Delivery Times:
    • We offer several shipping methods to accommodate your needs: 
    • International shipping Estimated delivery within 2-6 business days. 
    • Domestic shipping (In Sweden) Estimated delivery within 1-4 business days.
    • Please note that the delivery times mentioned above are estimates and may vary depending on the destination and any unforeseen circumstances beyond our control.
  3. Shipping Fees:
    • Shipping fees are calculated based on the total weight, dimensions, and destination of your order.
    • The exact shipping cost will be displayed at checkout before you complete your purchase.
  4. Order Tracking:
    • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
    • You can use the provided tracking number to track the progress of your shipment on our website or the courier's website.
  5. Shipping Restrictions:
    • We currently ship worldwide.
    • We are unable to ship to P.O. boxes, APO/FPO addresses, or international destinations not listed above.
  6. Customs and Import Duties:
    • For international orders, customs and import duties may be applied by the destination country's customs office.
    • Any additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict their amount.
    • Customs policies vary widely from country to country; please contact your local customs office for further information.
  7. Order Changes or Cancellations:
    • If you need to make changes or cancel your order, please contact our customer support team as soon as possible.
    • Once your order has been shipped, we are unable to make any changes or cancellations.
  8. Lost or Damaged Packages:
    • In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately.
    • We will work with the shipping carrier to initiate an investigation and resolve the issue promptly.
Size

One Size Fits Most: Enjoy the convenience of a one-size-fits-most design, with an adjustable strap that accommodates a wide range of head sizes.